Legal

Privacy Policy

Last updated: March 4, 2026 · Effective immediately

1 Introduction

MARCACCI APOIO ADMINISTRATIVO LTDA ("Marcacci," "we," "us," or "our"), registered under CNPJ 47.730.002/0001-08, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you interact with our website, services, and communications.

We comply with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13,709/2018), and are committed to international best practices in data privacy and information security.

2 Data Controller Information

Company: MARCACCI APOIO ADMINISTRATIVO LTDA
CNPJ: 47.730.002/0001-08
Address: Av. Monsenhor Angelo Sampaio, 377, Caixa Postal 51, Maria Auxiliadora, Petrolina – PE, 56330-300, Brasil
Contact: contact@marcacci.com.br

3 Information We Collect

We may collect the following categories of personal data depending on how you interact with us:

CategoryExamplesPurpose
Identity DataFull name, job title, companyService delivery, communications
Contact DataEmail, phone number, addressCommunication, support
Technical DataIP address, browser type, deviceSecurity, analytics
Usage DataPages viewed, session durationService improvement
Professional DataCompany details, requirementsService delivery, proposals

4 How We Use Your Data

We process your personal data for the following purposes, each based on a lawful basis as defined by the LGPD:

Service Delivery: To provide, maintain, and improve our administrative support and office services, including project management, scheduling, and document handling.

Communication: To respond to inquiries, send service updates, and deliver relevant information about our offerings that may be of interest to you.

Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including tax and accounting requirements.

Security: To protect our systems, clients, and employees from fraud, unauthorized access, and other security threats.

Analytics: To understand how our website and services are used, enabling us to improve user experience and operational efficiency.

5 Legal Basis for Processing

In accordance with Article 7 of the LGPD, we process your data under the following legal bases:

Consent: When you explicitly agree to the processing of your data for specific purposes, such as subscribing to our communications or submitting a contact form.

Contract Performance: When processing is necessary to fulfill a contract with you or to take pre-contractual steps at your request.

Legitimate Interest: When processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms.

Legal Obligation: When processing is required to comply with a legal or regulatory obligation.

6 Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share data only under the following circumstances:

Service Providers: Trusted third-party vendors who assist in operating our business (hosting, analytics, email services), bound by contractual data protection obligations.

Legal Requirements: When required by law, court order, or governmental authority, or when necessary to protect our rights, safety, or property.

Business Transfers: In connection with any merger, acquisition, or sale of assets, where personal data may be transferred as part of the business transaction.

All third-party providers are carefully vetted and required to maintain appropriate security measures in compliance with applicable data protection regulations.

7 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, we securely delete or anonymize it.

Typical retention periods include: active client data for the duration of the engagement plus 5 years; prospect data for up to 2 years after last interaction; and website analytics data for up to 26 months.

8 Your Rights Under LGPD

Under the LGPD, you have the following rights regarding your personal data:

Confirmation & Access: The right to confirm whether we process your data and to access a copy of the data we hold about you.

Correction: The right to request correction of incomplete, inaccurate, or outdated data.

Anonymization, Blocking, or Deletion: The right to request anonymization, blocking, or deletion of unnecessary or excessive data.

Data Portability: The right to request the transfer of your data to another service provider, in a structured and commonly used format.

Consent Withdrawal: The right to withdraw consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

Objection: The right to object to processing based on legitimate interest if you believe your rights are being violated.

To exercise any of these rights, please contact us at contact@marcacci.com.br. We will respond to your request within 15 business days.

9 Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Types of cookies we may use include:

Essential Cookies: Required for basic site functionality and security. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve content and navigation.

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness. These are only activated with your consent.

You can manage cookie preferences through your browser settings at any time.

10 Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, strict access controls and authentication protocols, regular security audits, employee training on data protection best practices, and documented incident response procedures.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to take your own precautions to protect your data when interacting online.

11 International Data Transfers

If your data is transferred outside of Brazil, we ensure that appropriate safeguards are in place in accordance with Chapter V of the LGPD. These safeguards may include standard contractual clauses, adequacy decisions by the ANPD, or your explicit consent.

12 Children's Privacy

Our services are directed at businesses and professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete it.

13 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will notify you through our website or via direct communication. We encourage you to review this page periodically to stay informed about how we protect your data.

14 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

MARCACCI APOIO ADMINISTRATIVO LTDA
Av. Monsenhor Angelo Sampaio, 377, Caixa Postal 51
Maria Auxiliadora, Petrolina – PE, 56330-300, Brasil
Email: contact@marcacci.com.br
CNPJ: 47.730.002/0001-08

You also have the right to file a complaint with the Brazilian National Data Protection Authority (ANPD — Autoridade Nacional de Proteção de Dados) if you believe your data protection rights have been violated.